How do I return an item?
Product Inspection and Quality Control:
- Traction Concepts LSD Conversions are custom products that may require additional gear prep, even with the correct kit. Some installs may not be plug-and-play. If you’re unsure, contact us for guidance.
- Each product is carefully hand-packaged. If you suspect you’ve received the wrong part, please reach out immediately.
- Customers must verify their differential model and specifications before placing an order to avoid mismatches.
Return GuidelinesNon-Returnable Products: - Custom LSD Conversions are not eligible for return or refund unless approved by our team.
- International orders are final and non-returnable.
Exceptions for Exchanges: - An RMA# may be issued if proof shows the incorrect differential was ordered due to the rare possibility of a factory differential swap.
- Clear communication with our team ensures an exchange can be processed efficiently.
Conditions for Return: - Returns must be requested within 14 days of delivery.
- Products must remain sealed, unused, and in original condition. Opened or tampered items will not be accepted.
- If approved, a 35% restocking fee will still apply for reasons such as buyer’s remorse, changed mind, or accidental orders if the product has shipped.
Additional Terms: - Shipping costs are non-refundable and are the buyer’s responsibility.
- Orders purchased with discount or affiliate codes are final and not eligible for return.
- PayPal fees are non-refundable per PayPal’s policy update on 8/21/2023.
RMA Process: - Contact us to receive your RMA# and return instructions. No returns will be accepted without an RMA#.
- Any return with broken seals, opened packaging, or damage will be refused.
- All products must be new, unused, and in original packaging for returns to be processed.
By completing a purchase with Traction Concepts, you acknowledge and agree to these terms.
All Traction Concepts products, including Limited Slip Differential (LSD) Conversion Kits, are custom aftermarket performance parts. Their installation and use require the purchaser’s expertise and judgment. For optimal performance, ensure you have the correct part and fitment, and have your LSD kit installed by a skilled technician experienced with transmission systems. Please note that installing aftermarket parts may void your vehicle’s warranty. Be sure to fully understand the installation process before proceeding.
Contact Us We offer one on one technical support to help you with the install if you have any fitment questions or concerns. We also offer in house installation if you send us the differential carrier.
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